Thank you for your continued support of SIROK Inc.'s products.
At SIROK, we carry out a variety of initiatives so that our customers can shop with safety and peace of mind.
Cosmetics are products that touch our customers' precious skin. To prevent trouble caused by counterfeit or resold products with different specifications and performance, we monitor and patrol online shopping malls and other marketplaces.
To prevent copycat products that could mislead our customers from being sold openly through shopping malls and other outlets, we acquire design rights and trademarks that protect the originality of each brand, including package designs and product shapes.
In case any product-related trouble occurs, we operate a Customer Support Center you can contact right away. If you have any concerns or issues with a product you've purchased, please reach out to our support team.
When purchasing products, please buy them from our official online shop, official directly operated stores, or authorized partner stores. Please be careful not to mistakenly purchase counterfeit goods or products sold by unauthorized retailers.
Please avoid purchasing items that show signs of having been used, or products sold at flea markets and similar venues, as their quality cannot be guaranteed. Products past their expiration date, or items without your own proof of purchase, are not covered by our warranty.
Recently, malicious websites that sell products at extremely low prices or attempt to steal personal information have appeared alongside official web pages. Please be careful of sites that disguise themselves as genuine pages in an attempt to deceive customers.
Each product clearly displays the brand logo and manufacturer/distributor name on its packaging. If it is difficult to tell whether a product is counterfeit or being sold by an unauthorized retailer, please contact our Customer Support Center or use the inquiry form below. We will help you inspect the product and verify its lot number.
If you find a counterfeit product or an unauthorized retailer, please provide information using the form below.
